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Miami Flower Boutique Return Policy

Our Commitment to Satisfaction

At MIAMI FLOWER BOUTIQUE, we strive to provide you with the freshest and most beautiful flowers to brighten your day. If you are unsatisfied with your purchase, we are here to help.

Returns

We accept returns on flower orders under the following conditions:

1. Quality Concerns:

   • If your flowers arrive damaged, wilted, or in poor condition, please contact us within 24 hours of delivery.

   • We may request photos to assess the issue and provide the best solution.

2. Incorrect Orders:

   • In the rare event that you receive an incorrect order, please notify us immediately.

   • We will arrange for the correct items to be delivered or offer a full refund or store credit.

Refunds and Replacements

Depending on the nature of the issue, we offer the following options:

1. Full Refund:

   • If the flowers are damaged or not as expected, we will issue a full refund to your original payment method.

2. Replacement Flowers:

   • We are happy to send a new bouquet at no additional cost if the original order did not meet our quality standards.

3. Store Credit:

   • As an alternative to a refund, we offer store credit that can be used towards future purchases.

How to Initiate a Return

To start the return process, please follow these steps:

1. Contact our Customer Support team at [contact@onlineflowershop.com] or call [Customer Support Number].

2. Provide your order number, a brief description of the issue, and any relevant photos.

3. Our team will review your request and provide further instructions for return shipping, if necessary.

Important Notes

• Returns must be initiated within 24 hours of delivery for quality-related issues.

• We are unable to accept returns for flowers that have been consumed or discarded.

• Refunds may take 5-7 business days to reflect in your account, depending on your payment provider.

Thank you for choosing MIAMI FLOWER BOUTIQUE for your floral needs. Your satisfaction is our top priority, and we are dedicated to making things right if you are not delighted with your purchase.Art Gallery Return Policy

 

Our Guarantee of Satisfaction

 

At POINT 7 ART, we are passionate about providing you with exceptional artworks that inspire and enrich your space. If you are unsatisfied with your purchase, we are here to assist you.

Returns and Exchanges

We accept returns and exchanges under the following conditions:

1. Damaged Artwork:

   • If your artwork arrives damaged, please contact us within 48 hours of delivery.

   • Retain the original packaging and take photos to assist with the return process.

2. Not as Expected:

   • If the artwork does not meet your expectations, you may return it within 14 days of delivery.

   • The artwork must be in its original condition and packaging.                                                                             Refunds and Exchanges: We offer the following options for returns and exchanges:

3. Full Refund:

   • For damaged or unsatisfactory artwork, we will issue a full refund to your original payment method upon return receipt.

4. Exchange for Another Artwork:

   • If you prefer, we can exchange the artwork for another piece of equal value.

   • You may also choose to receive store credit for future purchases.

How to Initiate a Return or Exchange

To begin the return or exchange process, please follow these steps:

1. Contact our Customer Service team at nina@point7art.com, or call 786 4144 7767

2. Provide your order number, details about the artwork, and the reason for the return.

3. Our team will guide you through the return shipping process and provide a return authorization if needed.

Important Information

• Artwork must be returned in its original packaging to ensure safe transit.

• Returns initiated after 14 days of delivery may be subject to a restocking fee.

• Refunds will be processed within 5-7 business days upon receipt of the returned artwork.

Thank you for choosing POINT 7 ART for your art collection. We are dedicated to ensuring your satisfaction with every purchase, and we look forward to assisting you with any returns or exchanges.